レンタルきもの和楽庵
Frequently Asked Questions よくあるご質問


Q001 The price of dressing ?

Dressing fee is included in the package.
  • 3,000 yen (1 person)  same price for child
  • 5,500 yen (1 couple)  Couple = husband and wife, lovers
*If you need hair ornament, bag for kimono and umbrella, please pay 100 yen for each item.


Q002 Access to Warakuan

【by bus】
Approximately 10 minutes by bus to Kitsuki Bus Terminal from JR Kitsuki Station.
Bus has Via Shinmichi or Via Nakahira.

【via Sinmichi】
Please get off at Kitsuki City Hall and walk for about 1 minute on foot

【via Nakahira】
Please get off at Kitsuki Bus Terminal and 15 minutes on foot.
There is a tourist office on the side facing the Kitsuki bus terminal.
Please ask for directions to our shop there.



【by taxi】
It's takes about 10min by taxi from JR Kitsuki station to our shop.
The cost is about 1,600yen.




Q003 The size of kimono for women

SizeHeight(cm)Hip(cm)
M145~155~95
Free145~168~95
Tall160~175~95
Wide145~168~110
Junior135~145-

*However, we can adjust the size to some extent.

In the summer we have a yukata robe.

Q004 The size of kimono for men

SizeHeight(cm)Hip(cm)
S145~165~100
M166~170~100
L171~175~103
LL176~180~103
3L181~185~112

Hight 160~185cm/Hip measurement under 110cm.
If your size is above the size we have, a kimono will look short, and your wrists and ankles might be exposed.

*However, we can adjust the size to some extent.

In the summer we have a yukata robe.

Q005 The size of kimono for child

AgeHeight(cm)
Age 3~485~100
Age 5~6100~115
Age 7~8115~125
Age 9~10125~135

Q006 The size of Zori

Size
Women~ 25.5cm
Men~ 28.0cm

*It is natural if your feet are a little bit bigger than Zori


Q007 The size of Yukata for women
SizeHeight(cm)Hip(cm)
Free Size(F)156~165~94
Tall Size(TL)166~172~94
Wide Size(LW)156~165~110

*However, we can adjust the size to some extent.

Q008 The size of Yukata for men
SizeHeight(cm)Chest(cm)
S155~165-
M160~173~102
L174~178~104
LL178~183~106
3L180~185~110
4L185~190~120

*We can adjust the size on some level.

Q009 The size of Yukata for child
We prepare kimono for child.
Please let us know the hight of child when you make a reservation.

Size: Height 90cm~


Q011 How long does it take to get dressed ?

Choosing a kimono … 20 mins

Dressing … 20 mins

From arrival to departure, it takes you about 1 hour~
These are estimated time. You may have to wait when it's crowded.


Q012 Do I need to bring anything ?

Please bring a camisole or underwear on the day.
( we use your underwear instead of Kimono's underwear )



Q013 Can I leave my luggage ?

You can leave your suitcase during your trip. It's free.

Please keep your belongings such as purse, camera, passport etc...


Q015 Do you have hairstyling service ?

Unfortunately, we don't provide hairstyling option.

If you want to make hair up, we can introduce the beauty salon to you.
The price of it is 3,240 yen.

Q016 Can I wear a kimono during pregnancy ?

We are not offering kimono experience to expectant mothers consider their conditions.

However, if you strongly wish to kimono experience, it is possible to do under your responsibility. In the instance that an expectant mother chooses to hire a kimono, our store will not be held liable for any potential outcomes. 

Expectant mothers will be asked to sign an agreement.


Q018 How can I cancel a reservation ?

Please contact us at least one day before your reservation, it won't cost any cancellation charge.


Q019 What types of payment does Warakuan accept.

We accept Cash, Visa, Master Card, China Union Pay, JCB, AMERICAN EXPRESS[AMEX] and DINERS.

Note: we accept credit card form 100 yen


Q020 What if I damaged the rental kimono ?

【Smear】
If it's the ordinary smear like food or soil stain, it doesn't cost any cleaning charge.
But if the smear is an unwashable stain (ex: oily paint) will be charged.

【Damage】
An irreparable damage (ex: cigarette burns, a damage/hole beside of the sewed parts), it will cost you 5,000 yen for compensation.

Clean the smell from perfume or others will cost 5,000 yen.

But if it's a silk Kimono, then it will cost 10,000 yen.

【Attention】
Cigarette burns is an irreparable damage which need compensation.


Q021 What if it's raining ?

If it is not a heavy rain then it's still fine to go outside.

If it's a stormy day or there's an unpredictable situation such as typhoon, then we can accept you cancel your reservation on that day.


Q022 How can I keep warm in winter ?

We have free shawls for ladies, and there will be Haori (short jacket) in gentlemen's rental set, too.

Before you come, you can wear low necklines thermal clothes (it could be better if it is low necklines in the backside), skintight leggings.
*If you wear pantyhose, then it will be unable to wear Tabi.

We suggest you can use disposable heat pad, or plus an extra option for Haori.


Q023 How about if we come as a group ?

Basically, people in group will be choosig and dressing kimono at the same time.


Q024 About a group tour

We can accept of groups of about 40 people at one time.
We are using for employee travel, planning of the same general meeting, travel tour planning, invitation of foreigners etc.

Approximately 40 people dressing time is about 1 hour.

Q025 Is there any parking ?

Please use public parking in the neighborhood.

 ・Kitsuki City Hall Parking  【Google Map】

 ・Minamidai-Nishi Parking 【Google Map】

 ・Nakamachi Parking 【Google Map】

Q026 About taking selfie

When you take selfie, it may mirror effect in photo.
In that case,  the left side will be under the right side which means "burial clothes".

Please be careful!

○Right: Left side over the right side
×Wrong: Right side over the left side